Contact form: Terms and Conditions

Effective Date: 29 May 2025

 Last Updated: 29 May 2025 

Organisation: MediNect Bioservices Ltd 

Registered Address: 53-67 University Road, Belfast, Antrim, BT7 1NF, GB 

Contact: enquiries@medinect.co.uk

1. Introduction

By submitting an enquiry through this contact form, you agree to these Terms and Conditions. Please read them carefully before using the form. If you do not agree, do not submit your information.

2. Purpose of the Contact Form

This form is provided to facilitate communication with our organisation. You agree to use it only for lawful, legitimate, and appropriate purposes, including:

Requesting information about our products, services, or organisation
Asking for assistance or support
Providing feedback or suggestions

You must not use this form to submit:

Unlawful, defamatory, abusive, or offensive content
Unsolicited commercial messages or spam
Material that infringes intellectual property rights

3. Personal Data and Privacy

We collect and process the personal data you provide (such as name, email address, and message content) in accordance with applicable data protection laws:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
- The EU General Data Protection Regulation (EU GDPR), where applicable
Your data will be used solely to respond to your enquiry and, where applicable, to improve our services.
We will not use your data for marketing purposes without your explicit consent, and we do not sell personal data to third parties.
For full details, please refer to our Privacy & Cookies Policy, which explains how we collect, store, and protect your data and your rights as a data subject.

4. International Data Transfers

If you are based in the European Union, please note that your data may be transferred to and processed in the United Kingdom. The UK is recognised by the European Commission as providing an adequate level of data protection under the EU GDPR.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. However, the transmission of information via the internet is never completely secure, and you submit data at your own risk.

6. User Responsibilities

You are responsible for ensuring that the information you submit is:

Accurate and truthful
Not misleading, harmful, or unlawful
Not in breach of any legal or contractual obligation

We reserve the right to delete or not respond to messages that breach these responsibilities.

7. Intellectual Property

By submitting content through the form, you grant us a non-exclusive, royalty-free licence to use that content solely for the purpose of responding to your enquiry or addressing your concern.

8. Intellectual Property

We accept no liability for:

Any indirect, incidental, or consequential loss or damage
Any failure or delay in responding to your enquiry This does not affect our liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be lawfully excluded or limited.

9. Modifications to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date and will be effective immediately upon publication.

10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, including England, Wales, Scotland, and Northern Ireland.  Where applicable under EU law, users in the European Union retain the right to lodge complaints with their national data protection authority. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the UK.