Privacy and Cookie Policy

Effective Date: 29 May 2025

 Last Updated: 29 May 2025 

Organisation: MediNect Bioservices Ltd 

Registered Address: 53-67 University Road, Belfast, Antrim, BT7 1NF, GB 

Contact: enquiries@medinect.co.uk

1. Introduction
MediNect Bioservices Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal data when you visit our website.

This Privacy and Cookie Policy outlines:

What data we collect via our website
How we use and protect that data
Your rights
How we use cookies and how you can control them

This policy aligns with the UK GDPR, the Data Protection Act 2018, and the EU GDPR where applicable.

2. What Information We Collect
We may collect and process the following information when you interact with our website:

Contact Information: Name, email address, phone number (when submitted via contact forms)
Technical Information: IP address, browser type, device identifiers, operating system
Usage Data: Information about how you use our website (e.g., pages visited, time on site, navigation patterns)
Voluntary Submissions: Any details you provide through web forms or correspondence

We do not intentionally collect special category data (e.g., health, biometric data) through our website.

3. How We Use Your Information
We use your data for the following purposes:

Responding to enquiries submitted via contact forms
Website analytics and service improvement
Ensuring website security and performance
Complying with legal obligations

We rely on the following lawful bases:

Consent – for form submissions and optional cookies
Legitimate Interests – for basic analytics and website operation
Legal Obligation – where applicable (e.g., data protection compliance)

4. Data Retention
Website-related personal data is kept only as long as necessary to fulfil its original purpose or comply with legal requirements, after which it is securely deleted or anonymised.

5. Your rights
Under data protection laws, you have the right to:

Access your personal data
Correct inaccuracies
Request deletion of your data
Object to or restrict processing
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact enquiries@medinect.co.uk. We will respond within one month.

6. Data Security
We take website security seriously and implement technical and organisational measures to protect your data, including:

Secure hosting and SSL encryption
Access controls
Regular security updates

7. Cookies and Similar Technologies

7.1. What Are Cookies?
Cookies are small text files stored on your device to ensure website functionality, enhance user experience, and collect analytics.

7.2. Types of Cookies We Use

Strictly Necessary Cookies: Essential for website operation (e.g., session management, security). Cannot be disabled via consent tool.
Functional Cookies: Remember user preferences (e.g., language or region). Enhance usability.
Analytical/Performance Cookies: Help analyse website traffic and improve services (e.g., Google Analytics). Collect anonymised data.
Advertising/Targeting Cookies:  Not currently in use. If implemented, consent will be sought in advance.

7.3. Legal Basis for Cookies
We obtain user consent for any cookies that are not strictly necessary and provide full transparency about their purpose.

7.4. Managing Your Cookie Preferences
You can manage cookies through:

Our on-site cookie banner/preferences tool
Your browser settings (block/delete cookies)

Resources:

Note: Disabling cookies may affect site functionality.

7.5. Third-Party Cookies
Some site features may involve third-party content (e.g., YouTube, Google). These providers may place their own cookies. Please review their respective cookie policies.

8. Complaints
If you are concerned about how we handle your personal data, please contact:
Email: enquiries@medinect.co.uk
If unresolved, you may escalate to:
Information Commissioner’s Office (ICO) 
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF 
Helpline: 0303 123 1113
www.ico.org.uk/make-a-complaint

9. Updates to This Policy
We may revise this policy to reflect changes in law, our practices, or cookie usage. The "Last Updated" date will be amended, and where appropriate, users will be notified of significant changes.